So I spent Thursday night penning another strongly worded letter to yet another Minister of the Queensland Government. This time it was the Honourable Dr Bruce Flegg MP who was in the line of fire as it is his misfortune to be the Minister for the Department of Housing and Public Works, and as such responsible for the disastrous situation that has devolved between our offensive and disruptive neighbours and our long suffering selves.

You see after the conversation I had with Mr Bob Thomspon, Housing Officer of the Capalaba Housing Office I decided I wasn’t going to take his ‘wait in line girlie, it’s not my/our fault the Wynnum Office was closed’ attitude lying down and was going to go over his head… in fact about eight levels over his head to begin with.

If you’ve read my crap before, you’ll notice that I rarely, if ever, name people using their actual names but Mr Robert ‘Bob’ Thompson of the Capalaba region, pissed me off so much that I don’t care if his friends, family, clients or prospective employers Google him and stumble on this diatribe relating to his gross incompetence and blatantly dismissive and patronizing attitude towards my ongoing concerns for my family’s safety and sanity.

The conversation I had with him basically went thusly:

‘It’s not my fault that the Wynnum Office was closed down and your case stalled’
‘I’m not stating or even implying that the Wynnum Office closure was your responsibility, but I want to know why once those cases were transferred to your office, no further action was taken on the situation’
‘It wasn’t our responsibility to follow up on the cases of the Wynnum Office as it no longer existed’
‘So you’re telling me that the Wynnum cases were not placed under your offices’ jurisdiction?’
‘No, they were transferred to our office, but it’s not our responsibility to have followed up on them’
‘So whose responsibility was it?’
‘It was not my responsibility’
‘I understand that Mr Thomson.  You’ve made it quite clear that you’re not personally responsible for anything that occurs in your jurisdiction, I want to know who was supposed to have followed up on these cases and given that nothing has occurred, what are you going to do now in order for us to move forward?’
‘It was the Department’s fault that the Wynnum Office closed and that your case wasn’t completed’

Ad infinitum… seriously, it was like talking to a fucking house brick. He was being extremely clear that he wasn’t at fault for the Notice to Leave order not being sent through to the Courts for the eviction to be enforced and his ‘I’m old enough to be your Dad’ voice was ringing through loud and clear in his tone and general demeanour. So of course I told him I’d be writing a Ministerial about the matter and that I was extremely disappointed at his unwillingness to assist us with this situation….So, even though it wasn’t his fault but I was certainly going to make it his problem

Fucktard. He’s exactly the sort of public servant who should be shafted with all this government downsizing.

Somehow I don’t think he was expecting to come to work Friday morning to be greeted with a well thought out four page Ministerial letter outlining not only the ongoing trouble with our neigbours but also the complete ineptitude of the Wynnum and Capalaba Housing Offices that has basically left my family living next door to someone who had threatened to kill us, threatened to ‘fuck us up’ (whatever that means when it’s at home), threatened us with violence, threatened to poison/kill our family dog and also threatened to burn down our home in our absence.

And I am 100% certain he wasn’t expecting to see that same piece of correspondence cc’d to every single person between him and the Minister in his Department’s chain of command –
The Office of the Director General
The Office of the Deputy Director-General, Housing Services
The Executive Director, Service Delivery and Community Housing Development
The Executive Director, Housing Programs
Area Manager, Community Housing – East Brisbane
Manager, Capalaba Housing Office
Mr Robert Thompson, Housing Officer, Capalaba Housing Office
Ms Didn’t Follow up, Housing Officer, Previously of Wynnum Housing Office

Let’s just say the words patronizing condescending, indifferent and several other choice words were laid at Mr Thompson’s feet and I dare say he had a bit of a rough day at work yesterday explaining himself… because as fortune would have it – that phone call was being recorded for training purposes and the DG, the DDG, both Exec Directors and a Liaison Office all called today saying they had read the letter, heard the phone call and were extremely apologetic for what our family had been put through at the hands of the various functionaries of their Department.

It was somewhat fortuitous, and completely coincidental, that the Courier Mail ran an editorial piece today (that I knew nothing about), outlining how the Dept of Housing’s processes and procedures are largely geared towards protecting tenants that failed to meet their obligations, and were not protecting the interests of the general public who were forced to live beside these uncivil, unemployed deadshits.

I had no idea this article was being run but it was a happy coincidence indeed for my purposes, especially given my letter ended with my intention to contact various media outlets if the Department failed to action the original eviction notice.

So it turns out that Mr BoB Thompson was WRONG… something could be done, he was just too far down the food chain to make it happen (found out later the supercilious, snide little man was an A03) . Today, the DG, DDG, and EDs put their heads together and appointed someone to take care of this mess and it was heard in front of a magistrate this morning (within hours of my letter being received) and at 3:30pm precisely, a representative of the Department of Housing and Public Works visited Daleyacunt and FuckingFuckhead in person, and informed them that their Notice to Leave had been enforced by the courts and that they would have to vacate the premises.

From my kitchen I could hear the horribly intelligent and politically expedient response from Dale to this news – he decided that yelling abuse at the Department’s representative would somehow further his cause? What a complete chicken fucking moron Dale has proven himself to be – as yale put it “I’ve had farts with a higher IQ than that dickhead.” So eloquently put.

Anyway, if they fail to leave within the next 9 days a court date has been set where we will be called to give testimony against them (some of which could put them in breech of the $1500 Peace and Good Behaviour Bond already in place) and they’ll very likely end up having to leave anyway, given they have a long standing history of being evicted from public housing for this sort of behaviour and we have no history of making neighbour hood complaints for no reason.

Oh, and just for good measure, today I called the City Council to lodge a complain about this weird burning off they are always doing in their back yard which is against BCC bylaws (was Bob’s idea… he asked me why I hadn’t been calling in noise complaints etc to the council, to which I replied that I had foolishly assumed that the Dept of Housing had things under control). When the BCC inspector turned up, he called me and said no one was home but that he saw the brazier and the smoke, as well as two pig dogs. He informed me that he was going to check on the state of registration for these two animals and if found to be unregistered he would be back Saturday morning with fines for the burning off in the backyard as well as fines for having unregistered whole dogs! So bonus points for that one.

All up a very exciting and exhausting day was had at Azerbaijan yesterday… and now I need to hibernate because I am fucking exhausted and determined not to be writing to any senior government officials for at least the next six months. Writing complaint letters is an art you know and it really takes it out of you!