HDC: You’re going to need the newest version of the connection manager software… If you like I can send you a new disc, though that may take several days… Do you have any alternate access to the internet?
Customer: Not really …
HDC: If you don’t want to wait for a disc in the mail, the connection manager software is available from the Downloads section of our website. Perhaps you could try a friend’s connection or public internet access somewhere, and you could download it there…. that might help you complete your install without having to wait for the disc?….
Customer: Oh.. okay… hang on a minute… okay I’m in… where did you say it was on the website?
HDC: It’s under the Help and Downloads options….. Oh, Is your device working now?!?!? Are you able to connect and browse the web??
Customer: Ummm …not exactly … I’m just kinda… umm … hacked into my neighbours wifi…
😐
.
