How excitement! I got tickets this morning for three of the Cirque du Soleil shows that we want to see in Vegas. Given we were buying tickets for so many shows, I emailed the Las Vegas, Cirque du Soleil Customer Service team to find out if we could get some discounts or get access to a more personalized seat selections than just picking ‘Best Available’ in the online checkout systems. A lovely lady named Stephanie emailed me back and gave me some customer service phone numbers to call – here they are if anyone else happens to be looking to book Cirque tickets in Vegas in the near future:
1-800-963-9634 or 00-1-702-531-3800.
and they’re open 7 days a week from 6am-11pm PST.
So I got up stupid early to call them in mid-afternoon and spoke to a very friendly guy named Salvatore, that would be Salvatore with the sexy Latino accent. I told Salvatore which shows I wanted to see and he started off helpful choosing seats for me that weren’t in the highest price brackets ($198 per person per show was going to get pretty expensive pretty damn quick!) and we started off looking for tickets for “O” (named for being French for water / ‘eau’ apparently) which supposedly has been THE Las Vegas show ticket for several years now.
Salvatore originally found us some tickets in the front row of the first balcony for $156 each which was okay I guess… but I asked him about the lower orchestra seats availability and he said they go up to between $177 and $198… gulp. Then he said he could get me row “J” for the $156 price which sounded a bit better.
So I said (deliberately hamming it up here), “That sounds awesome, mate! I am so looking forward to going to these shows they’re the only reason we are coming to Vegas!”
He laughed and said “Mate?”
I, of course, said “Oh yeah sorry, I’m actually calling from Australia!”
“Australia?” says Salvatore “Wow, ok, let me see if I can do any better. Hang on a sec, ma’am.”.
“Call me Borys. :)”
“Hmmm… well, I can get you some tickets in Row F and the best price I can do is $138 each on those.”
“Salvatore, that’s fantastic! (slight pause) What else have you got?”
See that pink star? That’s right… that’s where we will be sitting! So we go through a similar rigmarole over the other two shows that we want to see that are operated through the MGM Las Vegas Group. Next was Ka, which is more traditional Cirque but with a variety of martial arts flavours thrown in from what I understand.
So then Salvatore did his magic with the seating plan again and he gave us a really solid discount on ticket prices again AND he put us in the SIXTH ROW centre! Go Salvatore! You’re on a roll…! See that little pink star? Yep. That’s gonna be us!
Next we moved onto the very very saucy 18+ Vegas version of Cirque du Soleil called Zumanity at the New York New York Hotel. This is supposed to be ‘the Sensual Side of Cirque’ but I have a feeling it’s the dance, acrobatics, athleticism, music and choreography of the Cirque but crossed with the some Rocky Horror style Vegas nudity, bling and smut thrown in. Definitely foresee this being a night of fun with lots of cocktails…
And by the Salvatore and I had finished our small talk about this particular show and how much fun he said it was… this is where our tickets ended up. Again at a bargain discounted price!
Woo-hoo! All up a very productive phone call to Salvatore which saved us not only nearly $400 and gave us some of the best seats in the house for each show, but also saved us from the Beatles ‘Love’ show or the Criss Angel show which are usually the only ones which aren’t sold out by the time people hit town… and all because I played up the clueless little Aussie chick thing. :S
Thanks Salvatore! You’re a gem… and I’m sorry, I still don’t like being called ‘mate’ but I’m not above using it whenever it’s going to help. Tonight, I am the Queen of Tickets!