I was hired as an Account Manager… and I’m beginning to think that is how they conned me into taking this job. Innocuous title…. hiding a monumentally chaotic position description. My role seems to centre around waiting to see who’s cocked up next and seeing how can I bandaid it IMMEDIATELY.
There’s this constant reacting to problems all day long… most of which are caused by factors totally outside my sphere of control….
the IT guys have delayed the proofs going to production….
the client sends you stock folded to A4 when it was supposed to be DL…
someone is away and you end up managing a job you know nothing about….
the mailing machines are down and your mailout doesn’t get completed….
the printed base stock doesn’t come in on time…
a veritable plethora of stupid little things occupy in my day – none of which, am I able to directly control to avert these incidents occuring. It reminds me of that old saying ‘ if you want something done properly – do it yourself’…. only in this case I am unable to do so, and find myself having to rely on any number of other, frequently ambivalent, people to do their bit, to enable me to get the jobs completed.
Crisis management… that is what it feels like I do there. Going from one chaotic cock up to the next and scarcely drawing breath in between. I’d like to say ‘Ahem.. how exactly does your ineptitude become my emergency?’ but unfortunately I don’t think it would go down too well 🙁
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