I’ve been in the job for barely seven weeks, and I knew the biggest challenge I was going to face there was the fact that I am constantly relying on other people doing their jobs within agreed time frames to be successful at it.
Today I found out just how frustrating it was to have busted my arse getting all my ducks in a row, only to watch it all fall apart because someone else hadn’t done their job correctly. The job was for a run of bank statements for one of my clients – a credit union, involving some 35,000 pieces of personalized mail, and a couple of inserts. Earlier in the week, the client had sent through some changes to their statement proforma, which I had upadated in IT – proofed and approved and all happy.
But when it came time to do the statement run – the changes hadn’t been implemented. So cos one guy downstairs didn’t put his changes into the production files – I end up missing a deadline and having to let the client know their work will be held up until Monday 🙁
Doesn’t feel good to spend your entire day working hard to pull something together and then at 10 mins before knock off time realizing that all your busting a gut to get it done can come unstuck cos someone else isn’t as meticulous as you might hope. When it dawned on me that it had all gone to hell in a handbasket….. I felt totally deflated and my immediate reaction was to go downstairs and rip someone’s little head off.
But … there’s no fucking point really. The IT guys won’t work harder for me in future cos I tore one of them a new asshole, and it certainly won’t get my client’s job done on time. So I just kinda had to suck it up and go home.
🙁
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